| Name |
Description |
|
VMware Management
Disaster Recovery |
|
Unlimited number of tickets
30 mins response time
4 hours resolution time
VPS Migration
Server Backup
Disaster Recovery |
|
Unlimited number of tickets
30 mins response time / 4 hours resolution time
Initial Server Setup
Server Hardening/Optimisation/Monitoring
Data Migration
Disaster Recovery
Mysql Crash Recovery |
|
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening
Server Optimisation
Server Monitoring
Server Backup
Data Migration
Disaster Recovery
Mysql Crash Recovery |
|
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening
Server Optimisation
Server Monitoring
Server Backup
Data Migration
Disaster Recovery
Mysql Crash Recovery |
|
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening
Server Optimisation
Server Monitoring
Server Backup
Data Migration
Disaster Recovery
Mysql Crash Recovery |
|
Disk space 200GB
RAM 5GB
IPV4 Address 1
CPU 6
Bandwidth 500GB
Round the clock support with server administration
cPanel license
Backup box - 200GB storage
1TB traffic
FTP, SFTP, SCP |
|
24 x7 Support - Per ticket basis.
Lvl. 1 tickets (less than 30 mins working time)- $3
Lvl. 2&3 tickets (30-60 mins working time)- $5
Tasks that require more than 1 hour - $15/hr |
|
$5 per Ticket
100 Tickets per month
24x7 Server support
Certified Technicians |
|
$3 per Ticket
200 Tickets per month
24x7 Server support
Certified Technicians |
|
$2.5 per Ticket
300 Tickets per month
24x7 Server support
Certified Technicians |
|
$2 per Ticket
1000 Tickets per Month
24x7 Server Support
Certified Technicians |
|
8 Hour Shifts
5 Days a Week
Up to 15 Years of Experience. |
|
8 Hour Shift
5 Days a Week
Up to 5 Years of Field Experience. |
|
8 Hour Shift
5 Days a Week
Up to 2 Years of Field Experience. |
|
8 Hour Shifts
5 Days a Week
Up to 1 Year of Field Experience |
|
Night Only Plan
Unlimited number of tickets
30 mins response time
4 hours resolution time |
|
Unlimited number of tickets
Level 1 to Level 3 Techs
30 mins response time
4 hours resolution time
Server Monitoring |
|
One senior team manager| Four Level III Tech
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening & Optimisation
Server Monitoring
Server Backup
Data Migration
Disaster Recovery
Mysql Crash Recovery |
|
One Senior Manager |One Level III Tech
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening & Optimisation
Server Monitoring
Server Backup
Data Migration
Disaster Recovery
Mysql Crash Recovery |
|
One Senior Manager | Three Level II/Level I Techs
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening
Server Optimisation
Server Monitoring
Server Backup
Data Migration
Disaster Recovery
Mysql Crash Recovery |
|
One Level III |Three Level II/Level I Techs
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening
Server Optimisation
Server Monitoring
Server Backup
Data Migration
Disaster Recovery
Mysql Crash Recovery |
|
One senior manager| Two Level 3 Tech
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening
Server Optimisation
Server Monitoring
Server Backup
Data Migration
Disaster Recovery
Mysql Crash Recovery |
